Join us at

CCW Europe 2024

Gear Inc is a proud sponsor of CCW Europe. Join us in Amsterdam on October 7 to 9 at the Gear Inc booth #35 as we share our latest insights on the future of customer engagement and our available solutions to drive your business forward.

This event brings together Europe’s brightest and most progressive minds in customer management, showcasing case studies and solutions in areas including AI, customer loyalty and retention, seamless service, proactive and personalized CX, unified customer data and much more.

Our team of experts is eager to meet you at the event. You can book a time to speak with one of us.

Schedule a Meeting

MEET WITH OUR LEADERS AT CCW EUROPE

Perry Van De Luitgaren

CEO

Working extensively in digital transformation and consulting for years, as a CEO, Perry has overseen the company as we have grown at breakneck speed over the last 6 years.

Adam O'Connor

CCO

With over 25 years of experience in sales and customer service leadership, Adam is a seasoned expert dedicated to driving business success. For the past 13 years, Adam has honed his skills in the outsourcing and BPO industry, working with both Fortune 500 companies and small to medium-sized businesses. His deep understanding of the industry, combined with a passion for innovation, has, made him a trusted partner for companies looking to optimise their operations.

Adam’s mission is clear: to help businesses become more cost-effective while improving profit margins without ever compromising on quality. His extensive experience across diverse industries allows him to identify unique challenges and craft tailored solutions that deliver real results.

Whether working with large corporations or smaller enterprises, Adam brings a strategic approach to problem-solving, always focused on finding the most efficient and effective paths to success. He has a commitment to excellence and client satisfaction and drives this through his teams to ensure the best possible experience for customers.

Kevyn McGraw

Vice President, Contact Center

Kevyn, a Canadian expatriate, served as the CEO of ASEAN Contact Center (ACC), a company established in 2015 and later acquired by Gear Inc. Kevyn now leads Gear Inc’s Enterprise Corporate Services, offering contact center services and vendor solutions across Gear Inc’s markets. His journey in the BPO sector began over 12 years ago. Additionally, he is the founder or co-founder of several other ventures, including AiHak Solutions, CK Travel, and the Canadian Chamber of Commerce in Laos.

why choose gear inc?

Customized Call Center Support Solutions Made For Your Brand

At Gear Inc, we get it — no two businesses are alike. That’s why we go beyond one-size-fits-all solutions, customizing our call center support services to fit your unique needs and brand’s essence. We’re here to ensure every customer interaction meets and advances your business goals, fostering stronger loyalty at every step.

Expert Call Center Support Teams At Your Service

Our agents do whatever it takes as they are passionate experts in call center support and customer engagement. With intensive training in handling queries professionally and empathetically, they stay ahead of industry trends and best practices. Please think of us as an extension of your in-house team, committed to elevating your customer service experience.

Advanced Call Center Support Technology For Work Efficiency

We harness the latest technology to ensure our call center support is as revved up and ready across all communication channels. Our meticulously calibrated systems are built to keep customer satisfaction at the heart of what we do, and we are equipped with advanced analytics to keep refining and improving how we serve your customers.

Scalability and Flexibility For Better Results

Need to ramp up during a seasonal rush or scale back as you adjust your business model? No problem. Gear Inc can adapt swiftly to changing demands without ever dropping the ball on service quality. Our services are designed to grow and flex with you, providing just the right level of call center support whenever you need it.

Proven Track Record Of Exceptional Call Center Support

We’re proud of our long history of delivering first-rate call center support across various industries. Gear Inc is known for enhancing customer satisfaction and nurturing long-term relationships. Our dedication to quality and excellence in every interaction makes us a leader in the field as a full throttle BPO company.

Reason 3

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Franziska – from Germany 🇩🇪

Reason 4

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Haruto – from Japan 🇯🇵

POWER UP YOUR CUSTOMER INTERACTIONS WITH GEAR INC!

BRIDGE EFFICIENCY WITH OUR BPO SERVICES

Check out our wide range of BPO solutions.

CONTACT US FOR YOUR CALL CENTER SUPPORT NEEDS

Find out how we can help get your business into gear and drive growth together.