Singapore, 22 September 2025 — Gear Inc is proud to announce its selection as one of 31 esteemed finalists in the highly anticipated Outsourcing Impact Review (OIR) 2025 Awards presented by Outsource Accelerator (OA). The company’s leading initiative, From Hire to Retire: Building a Resilient Employee Journey, was chosen for its outstanding positive impact in the outsourcing sector and the wider community.
“Being named an OIR finalist is a powerful endorsement of our commitment to putting employee wellbeing at the heart of sustainable outsourcing. This motivates us to set even higher standards for positive impact in the outsourcing industry,” said Desmond Tan, CEO, Gear Inc.
Now in its third year, the OIR 2025 Awards honor organizations that set industry benchmarks for innovation, sustainability, and social responsibility. Gear Inc’s recognition as a finalist highlights the success and measurable outcomes of its Health and Wellness efforts, among a fiercely competitive field.
Gear Inc’s Wellbeing & Resiliency Program sets a new benchmark for employee care in high-pressure outsourcing roles. This holistic initiative blends evidence-based mental health support, standardized SOPs and crisis planning, and state-of-the-art technology – including AI-powered and VR relaxation experiences – for its content moderators and support teams. By investing in evidence-based wellbeing, Gear Inc not only mitigates the mental health risks of challenging work but also builds a resilient, productive, and engaged workforce.
The program has achieved a 95.8% employee satisfaction rate and a 96.8% usage rate, reflecting strong employee engagement. A six-month assessment conducted in Q2 2024 showed measurable improvements in wellbeing, including a 3.7% decrease in severe depression, anxiety, and stress levels, and a 3.5% increase in psychological capital and resilience. These positive outcomes demonstrate that the initiative not only mitigates health risks but also strengthens employee psychological endurance.
As a 2025 finalist in the Health and Wellness category, Gear Inc will be profiled in the landmark OIR 2025 Report, which will be publicly released on October 15, 2025. The comprehensive report will spotlight all 31 finalists, including Gear Inc, and their innovative practices shaping the future of responsible global outsourcing.
About the OIR 2025
Launched by Outsource Accelerator, the annual Outsourcing Impact Review recognizes exemplary social responsibility, diversity, education, well-being, and community engagement efforts worldwide. It is a trusted independent resource for understanding the far-reaching benefits of sustainable outsourcing.
Learn more
To discover more about Gear Inc’s impact initiatives and this honor, please visit https://gearinc.com/ or contact:
Fawzia Safdari
Explore the Outsourcing Impact Review at https://impact.outsourceaccelerator.com
About Gear Inc
Gear Inc delivers business process outsourcing solutions designed to meet the unique challenges of leading enterprises. Gear Inc’s approach combines cutting-edge technology and global expertise to drive operational excellence, scalability, and measurable results. With a workforce of 6,000+ individuals spanning 24 countries and supporting more than 75 languages, Gear Inc partners with clients to build tailored engines of growth – whether streamlining operations, enhancing customer experiences, or accelerating innovation.
About Outsource Accelerator
Outsource Accelerator (OA) is the world’s trusted source of independent information, advisory, and expert implementation of outsourcing. We offer the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and businesses – clients – across the globe. Our website has over 5,000 articles, 500+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies which are all designed to make it easier for clients to learn about and engage with outsourcing. www.outsourceaccelerator.com
