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Founded in 2007, Gear Inc was established to meet the growing global demand for reliable and high-quality outsourced IT services. Today, we specialize in delivering custom-tailored BPO solutions that seamlessly align with our clients’ needs, creating an engine of growth designed to drive success.
With a dedicated workforce of over 6,000 professionals across multiple industries and time zones, Gear Inc delivers world-class services to some of the world’s leading brands.
Our commitment to investing in advanced technology, exceptional talent, and continuous business improvement enables us to serve clients globally, across five continents.
Always revved up and race ready, we do whatever it takes to support our clients by
consistently delivering outstanding BPO services, tailor-fit to their needs.
We invest in people and technology, so that whatever the goal, we help companies shift
gears and drive growth.
To be the world’s smart-choice BPO partner and an engine of growth for businesses, people
and communities, positively transforming the world around us.
At Gear Inc, our core values shape every aspect of how we operate, driving us toward a shared goal of delivering exceptional results for our clients. These guiding principles define our work culture and inspire our commitment to excellence.
We believe in doing whatever it takes to ensure our clients’ success. Going the extra mile is ingrained in our DNA, providing our clients with the competitive edge they need to thrive in their industries.
We treat our clients’ businesses as our own. With an entrepreneurial mindset, we adopt their goals, challenges, and successes, delivering solutions with the same passion and dedication as if they were our own ventures.
In an ever-changing business landscape, flexibility is key. Our ability to swiftly adapt and shift gears keeps our clients on track, ensuring they stay ahead in the fast-moving race toward success.
Relationships are at the heart of everything we do. Whether we’re fostering long-term partnerships with our clients or cultivating a positive and supportive environment for our teams, we prioritize strong, meaningful connections that drive success.
Check out our wide range of BPO solutions.
Creating a safer digital world for all
Boosting customer satisfaction at every interaction
A knowledge bank that solves your customers’ issues
Elevate communication through personalized email interaction
An enhanced user experience in real time
The voice of your brand 24/7
Supporting the bottom line
Smooth KYC processes for authentication
Speed, scale & accuracy
Precision, quality and tailor-fit to your needs
Game moderation, guideline enforcement and enrichment
Gear Inc is led by a diverse, forward-thinking leadership team with extensive BPO expertise, guiding the company’s strategic direction. Our talented workforce of over 6,000 professionals is supported by workspaces designed to foster growth and career development.
Together, we are committed to delivering excellence and empowering both our people and clients.
Join a company that values its people and their growth. At Gear Inc, we invest in the latest innovations in training to ensure our team is always ahead, equipped with the skills to deliver top-tier customer experiences.
We prioritize the wellbeing of our crew by offering exceptional benefits, growth opportunities, and nurturing, protected workspaces that allow you to thrive personally and professionally.
Ready to shift your career into high gear?
"We've enjoyed an amazing partnership with Gear Inc. over the last several years. Although we operate in opposite time zones, I have the utmost confidence that we're covered as a support organisation given the exceptional team that they have built and maintained for us."
“I have been working with Gear Inc. for almost 10 years. I consider myself very lucky to have access to such a talented team for a variety of company needs.”
"We are extremely pleased with the services that Gear Inc. has provided us over the years. They are extremely responsive and accommodating with any of our needs. I would highly recommend their services to anyone that asks me. "
"We have been working with Gear Inc. for over two years. Throughout this period, they have helped us develop, launch, and maintain our most successful mobile game, "Tribal Rivals", handling multiple responsibilities from engineering to technical design to quality assurance. I have yet to work with a vendor that is as technically proficient, professional, and honest as Gear Inc. Needless to say, I highly recommend them."
"I worked with Gear Inc. on multiple occasions; I can say with full confidence that they always deliver quality work and do not rest until expectations are met. I fully endorse their team to get the job done.”
“I worked with Gear Inc. for web application development. The team was easy to work with, very professional and always receptive to changing requirements. I've had several experiences working with offshore teams in the past; they have been the best Without a doubt. I’d recommend it to anyone looking to outsource."
US, Canada & Brazil. Opening soon Peru, Uruguay & Columbia
Italy, Poland, Turkey, Czech Republic, & Germany. Opening soon Spain & Morocco
Laos, Vietnam, Philippines, Malaysia, Singapore, Indonesia, Thailand, Japan & India. South Korea opening soon
Ready to take your business or career to the next level? Whether you’re looking for tailor-fit BPO solutions or exciting career opportunities, Gear Inc is here to help you shift gears and accelerate growth.
Connect with us today for partnerships, services, or to join our dynamic team.
Contact us today to find out how we can help your business with services like live chat support, technical support and content moderation.
World-class BPO solutions for the world’s leading brands. Get in Gear today.
Contact:
E: info@gearinc.com
Desmond has extensive experience in business excellence and organizational effectiveness, spanning the United States and Asia. His career journey has transitioned between consulting and occupying numerous senior leadership positions in organizational excellence and business transformation across various industries. Previously serving as the Managing Director for DDI Singapore, Desmond now assumes the role of COO at GearInc., focusing on ensuring a robust operating environment for the business to thrive.
With over 25 years of experience in sales and customer service leadership, Adam is a seasoned expert dedicated to driving business success. For the past 13 years, Adam has honed his skills in the outsourcing and BPO industry, working with both Fortune 500 companies and small to medium-sized businesses. His deep understanding of the industry, combined with a passion for innovation, has, made him a trusted partner for companies looking to optimise their operations.
Adam’s mission is clear: to help businesses become more cost-effective while improving profit margins without ever compromising on quality. His extensive experience across diverse industries allows him to identify unique challenges and craft tailored solutions that deliver real results.
Whether working with large corporations or smaller enterprises, Adam brings a strategic approach to problem-solving, always focused on finding the most efficient and effective paths to success. He has a commitment to excellence and client satisfaction and drives this through his teams to ensure the best possible experience for customers.
