About Us

Our Mission

To provide exceptional business process outsourcing services that empower our clients to achieve their goals with greater efficiency and effectiveness.

Our Vision

To be recognized as the leading partner of innovative, technology-driven BPO solutions that exceed our client’s expectations and drive their success

our values

United Global Network

Maximize the potential of our global perspective, partnerships, collaboration, and continuous learning to deliver exceptional customer service to clients across all regions

Transparency

We foster trust and open communication. It strengthens mutual understanding and relationships between us and our partners which results in nurturing an environment of collaboration. 

Flexibility

We recognize the distinctiveness of each business and are committed to facilitating seamless, stress-free transitions to change by remaining agile and adaptable to their unique needs.

Client Value Creation

We are committed to empowering our clients to achieve high-performance by delivering continuous value through responsiveness and relevance, and building lasting relationships that enable their long-term success.

Cross-sector collaboration

We prioritize collaboration with both public and private entities including local, and national governments, non-profit organizations, universities, research institutions, and agencies – that possess the expertise and dedication required to develop and implement effective solutions to complex issues.

meet our team

Perry van de Luitgaren

CEO

Having worked in digital transformation and consulting, as CEO Perry has overseen the company as we have grown at breakneck speed over the last 5 years

Desmond Tan

COO

Desmond has extensive experience in business excellence and organizational effectiveness, both in the United States and around Asia. His career journey has taken him between consulting and several senior leadership roles in organizational excellence and business transformation across multiple industries. He was previously the Managing Director for DDI Singapore, and is now the COO with GearInc, focusing on ensuring a robust operating environment for the business to thrive.

Dexter Villota

Director - Operations

With over 20 years of Industry experience in in Business Process Management and Software Development, Dexter leads all things operations, maintaining both consistency and excellence.

Ramon Dena

Director - Training & Quality

Having more than a decade of experience in consulting and BPO, Ramon has successfully managed different portfolios from Operations, Quality, Business Excellence and Standard industry compliance such as ISO and COPC. He is a certified Lean Six Sigma Master Black belt with International management experience leading continuous improvement projects that improved operational efficiency, quality, customer and client satisfaction and cost savings within fortune 500 companies

Huy Nguyen

Director - Procurement

With a keen eye for opportunities and a commitment to stability, Huy ensures the company secures and manages commercial workflows & contracts that propel us to success

Tavin Hoang

Project Director - Monetization Integrity

Tavin has been working at Gear Inc for over 10 years. From 2013 junior positions in censorship and brand protection projects for global businesses like Google/Coca-Cola or Starbucks and social networks such as Facebook, Instagram, Twitter and TikTok.

Specialising in orienting high-level strategies and efficiencies to reach clients’ short & long-term goals globally, and helping end-users solve platform challenges.

Tavin has established and standardized employees’ Growth Orientation & Awareness, Training/Coaching Framework, and Code of Conduct globally.

He manages a regional TnQ Team, taking care of coaching + training with 100% passing rate and >97% accuracy assessment.

Jack Wybrow

Director - Strategic Partnerships

WIth a background in operations and project management, Jack specialises in supporting existing and new partners, ensuring seamless coordination between all stakeholdes to achieve our client’s goals.

Our Locations

Vietnam

3 Offices in Hai Ba Trung, Hanoi

Vietnam

Nguyen Van Linh, Hai Chau, Da Nang

Vietnam

Dien Bien Phu, Binh Thanh District, Ho Chi Minh City

Indonesia

Putat Gede, Sukomanunggal, Surabaya City

Indonesia

Panjer, Kec. Denpasar Sel., Kota Denpasar, Bali

Laos

Rue Bourichane, Vientiane

Thailand

Praya Suren rd. Bangchan Klong samwa Bangkok

Thailand

Rama 9 rd. Huaykwang, Bangkok

Thailand

Lasalle Rd, Bang Na, Bangkok

India

Salkia Howrah 711106 West Bengal Kolkata

Pakistan

Bankers Society, Lahore

Singapore

Cecil Street, #19-08 Prudential Tower,Singapore

Philipines

ACC Tower, Bohol Ave, Cebu City, 6000 Cebu.

Maylaysia

Kuala Lumpur

Italia

Milan

USA

Las Vegas, Nevada, Delaware

Turkey

Istanbul

Poland

Krakow

Poland

Krakow

Portugal

Lisbon

Japan

Korea

Icheon

Morocco

Colombia

Turkey

Istanbul

Uruguay

Montevideo

Peru

Lima

READY TO TAKE YOUR BUSINESS TO THE NEXT LEVEL?

Contact us today for a consultation with our expert team to discuss how our solutions can benefit your business.

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