Healthcare BPO Services

Healthcare outsourcing services geared for the future of care

Healthcare is being reshaped by new technology, stricter regulations, and rising expectations. Our solutions help you keep up by delivering personalized, seamless experiences—like the ones people expect from top consumer brands. The result? Better care, more satisfied patients and members, and stronger health outcomes.

How we help healthcare organizations

As a leading healthcare managed service provider, we’ll help you elevate operational efficiency, increase profitability and improve the patient experience.

10

Data management

We’re committed to protecting patient data with the highest standards of security and compliance. Our processes fully align with the Privacy Rule, Security Rule, and Breach Notification Rule, combining advanced technology and expert oversight to ensure safety at every step.

9

Patient experience

Create a smoother, more engaging patient experience with timely appointment reminders sent based on patient preferences. Our pre-appointment tools streamline check-in, reduce wait times, and improve overall satisfaction.

10

Contact center services

Deliver top-tier customer service with our multilingual, omnichannel support solutions. From chat and email to phone and in-app ticket support, we enhance user satisfaction and loyalty.

9

Financial services

Our technology, processes and security measures can meet your Accounts Receivable and Accounts Payable objectives and help you improve your financial efficiency and profitability.

Featured case study

Boost customer satisfaction and sales

Discover how one general insurance provider reduced case resolution time and closed more sales through improved sales operations and quality control measures.

Airport, suitcase and person legs walking to flight for international opportunity or global journey in lobby. Luggage of entrepreneur or business man feet with vacation, travel agency or hospitality.

 

Why work with us

We offer customized BPO solutions and social media outsourcing expertise to ensure tailored
support for every software and digital platform client.

18+

Years of experience

24+

Countries served and growing

6K+

Skilled professionals supporting 75 languages

Get in touch with a healthcare expert