Singapore, 26 September 2025 — The Engage Awards 2025 has named Gear Inc a finalist for Best Use of Technology in Employee Engagement. The recognition celebrates Gear Inc’s pioneering Wellbeing & Resiliency Program, which harnesses immersive technology and evidence-based support to safeguard the wellbeing of content moderators and support teams across the globe.
Desmond Tan, CEO of Gear Inc, said the recognition underscores the company’s commitment to employee wellbeing. “This recognition is proof that people-first technology can transform the workplace. We’re excited to continue building solutions that empower our teams and inspire change across the industry.”
Launched in 2023, Gear Inc’s Wellbeing & Resiliency Program was designed to create the safest possible working environment for employees regularly exposed to harmful or distressing online content. The program blends AI-enhanced virtual reality, immersive mindfulness tools, local professional support, and a structured global framework to provide proactive, accessible care.
Unlike traditional wellness initiatives, Gear Inc’s approach emphasizes prevention, resilience-building, and long-term cultural impact. By embedding wellbeing into operational models, the program transforms employee support into a strategic driver of engagement, retention, and performance.
As of Q2 2024, the program has supported more than 3,000 employees, facilitated over 18,000 wellbeing sessions, and achieved a 95.8% satisfaction rate with a 96.8% usage rate. Assessments showed a 3.7% decrease in severe depression, anxiety, and stress levels, alongside a 3.5% increase in psychological resilience. Employees and clients alike have praised the initiative for creating calmer, more engaged workplaces and raising the standard of care in high-pressure outsourcing environments.
About the Engage Awards
The Engage Awards celebrate organizations that set new standards in customer and employee engagement worldwide. Recognized as one of the industry’s most prestigious accolades, the awards highlight innovation, creativity, and measurable impact across a range of categories.
About Gear Inc
Gear Inc delivers business process outsourcing solutions designed to meet the unique challenges of leading enterprises. Gear Inc’s approach combines cutting-edge technology and global expertise to drive operational excellence, scalability, and measurable results. With a workforce of 6,000+ individuals spanning 24 countries and supporting more than 75 languages, Gear Inc partners with clients to build tailored engines of growth – whether streamlining operations, enhancing customer experiences, or accelerating innovation.
Media Contact:
Name: Fawzia Safdari
Email: [email protected]
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