Join us at

TELECOMS WORLD
ASIA 2024

Gear Inc is a proud sponsor of Telecoms World Asia 2024, the premier event focused entirely on digital solutions and services for Asian Telcos.

An incredible line-up of over 140 Asian telecom leaders is being curated to discuss and debate the future of telco networks, 5G roll out progress, the digitization of customer services processes and much, much more.

Join Kevyn McGraw, VP of Contact Center at Gear Inc., on November 19, 2024 for a panel on “Taking the Next-Gen Approach to CX.” Learn how top telcos are leveraging innovation to redefine customer experience and stay competitive.

Drop by the Gear Inc booth to meet with our CX experts as they share the latest insights on the future of customer engagement in the telco industry and our available solutions to drive your business forward.

Our team is eager to meet you at the event. You can book a time to speak with one of us.

Schedule a Meeting

Insights from Telecoms World 2024

At Telecomsworld 2024, industry leaders gathered to discuss the evolving landscape of customer experience (CX) in the telecommunications sector. The panel featured esteemed experts including Raj Darji, Founder & CEO of Aarav Solutions; Kevyn McGraw, VP of Contact Center at Gear Inc; Nitin Anand, Director of Digital & Mobile Money at Ooredoo Myanmar; and Danny Han, Head of Asia Strategy at Telenor Asia. The discussion was moderated by Maxime Mouton, Managing Partner at Detecon International GmbH.

Our speaker Kevyn McGraw shared valuable insights from the BPO perspective, highlighting the importance of adapting to changing customer needs and leveraging technology to enhance service delivery…

Our Speaker

Kevyn McGraw

Vice President, Contact Center

Kevyn, a Canadian expatriate, served as the CEO of ASEAN Contact Center (ACC), a company established in 2015 and later acquired by Gear Inc. Kevyn now leads Gear Inc’s Enterprise Corporate Services, offering contact center services and vendor solutions across Gear Inc’s markets. His journey in the BPO sector began over 12 years ago. Additionally, he is the founder or co-founder of several other ventures, including AiHak Solutions, CK Travel, and the Canadian Chamber of Commerce in Laos.

why choose gear inc?

Customized Call Center Support Solutions Made For Your Brand

At Gear Inc, we get it — no two businesses are alike. That’s why we go beyond one-size-fits-all solutions, customizing our call center support services to fit your unique needs and brand’s essence. We’re here to ensure every customer interaction meets and advances your business goals, fostering stronger loyalty at every step.

Expert Call Center Support Teams At Your Service

Our agents do whatever it takes as they are passionate experts in call center support and customer engagement. With intensive training in handling queries professionally and empathetically, they stay ahead of industry trends and best practices. Please think of us as an extension of your in-house team, committed to elevating your customer service experience.

Advanced Call Center Support Technology For Work Efficiency

We harness the latest technology to ensure our call center support is as revved up and ready across all communication channels. Our meticulously calibrated systems are built to keep customer satisfaction at the heart of what we do, and we are equipped with advanced analytics to keep refining and improving how we serve your customers.

Scalability and Flexibility For Better Results

Need to ramp up during a seasonal rush or scale back as you adjust your business model? No problem. Gear Inc can adapt swiftly to changing demands without ever dropping the ball on service quality. Our services are designed to grow and flex with you, providing just the right level of call center support whenever you need it.

Proven Track Record Of Exceptional Call Center Support

We’re proud of our long history of delivering first-rate call center support across various industries. Gear Inc is known for enhancing customer satisfaction and nurturing long-term relationships. Our dedication to quality and excellence in every interaction makes us a leader in the field as a full throttle BPO company.