Customer experience transformation at scale — powered by people and technology
We leverage data, smart tech, expert human capital and proven processes to power exceptional customer experiences, increase operational efficiency and drive growth. From technical troubleshooting to in-app assistance, we’re the back office partner trusted by clients worldwide to enhance engagement, reduce friction, and strengthen brand loyalty.
Our services and solutions
Contact center solutions
Enhance efficiency and loyalty with expert, human-centered support across channels, combining technical skill and personalized service for seamless customer experiences.
Trust and safety
Protect your brand with AI-driven trust and safety services, combining technology and human expertise to monitor content and reduce risk.
Game management
We help optimize game quality, performance, and experience to ensure your titles meet standards and succeed at launch.
Data management
Ensure smooth operations with expert data handling, ID verification, and fraud prevention—keeping your digital ecosystem organized, secure, and compliant.
Financial Services
Streamline payables and receivables with expert support—boosting cash flow, ensuring compliance, and managing local requirements for accurate, timely transactions.
Business Process Outsourcing (BPO) services involve contracting third-party providers to handle specific business functions—such as customer support, technical support, data entry, finance, or HR—so companies can focus on their core operations. Gear Inc. offers a full suite of BPO services, including customer support (voice, email, live chat, and in-app), content moderation, technical support, data labeling and entry, ID verification, financial operations support (AP/AR), and trust and safety services. Our flexible, scalable solutions help businesses streamline operations, improve customer experience, and drive growth.
Partnering with a BPO provider can enhance your customer experience by offering 24/7 support, multilingual agents, and access to the latest technology like AI chat and CRM integration. BPO teams are trained to deliver fast, personalized service, helping boost satisfaction and loyalty while reducing operational costs. Gear Inc. enhances customer experience by providing high-quality, tech-enabled support that’s available 24/7 across all channels. Our expert teams deliver responsive, multilingual service tailored to your brand’s tone and standards—improving engagement, reducing churn, and strengthening customer loyalty.
Gear Inc serves a wide range of industries, including gaming, ecommerce, fintech, social media, healthcare, and more. Whether you’re a startup or a global enterprise, we tailor our solutions to fit your business model, regulatory requirements, and customer expectations.
Gear Inc helps businesses scale fast with flexible staffing models, rapid onboarding, and global delivery centers. Our recruitment engine, experienced management teams, and standardized training processes allow us to launch new support teams in as little as two weeks. Whether you’re entering new markets or responding to seasonal demand, we scale with you—without compromising quality or customer satisfaction.
Ready to move forward?
Contact us to connect with an expert to see how we can solve the complex operational challenges you are facing.